Guests often praise
- Clean and well-maintained rooms with functional Netflix and TV.
- Attentive, friendly, and quick room service.
- Reliable Wi-Fi connectivity and good value for the price.
- Ample free parking available for guests.
Hotel San Mateo
Experience a highly rated 4.8-star stay at Hotel San Mateo, featuring attentive service, spotless rooms, free Wi-Fi, and convenient parking in San Mateo Tlaixpan, Mexico. Ideal for travelers seeking comfort and easy access to local sights.
C. 12 Pte. 22, San Isidro, 75490 San Mateo Tlaixpan, Pue., Mexico View on map
Free Wi-Fi Free parking Room service
What recent guests emphasize
Comfortable Stay with Attentive Service
Guests appreciate the clean, comfortable rooms and friendly staff, while noting some practical limitations and ambient noise at night.
Worth knowing
- Water heating is inconsistent; some guests reported no hot water.
- Noise from the street and neighboring guests can be noticeable at night.
- The hotel lacks air conditioning, a pool, pets allowance, restaurant, and fitness facilities.
- Wi-Fi works well but could be improved according to some feedback.
Best for
- Travelers seeking a budget-friendly, clean place to rest during sightseeing or transit.
- Guests looking for easy access to nearby streets and parking.
- Visitors who prioritize quick service and basic amenities over luxury features.
- Those comfortable with a lively street environment around the hotel at night.
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Photos & spaces
A closer look at the property
Rooms, shared spaces, dining and exterior — grouped so you can skim quickly.
About this property
Welcome to Hotel San Mateo
Hotel San Mateo, nestled at C. 12 Pte. 22 in San Isidro, San Mateo Tlaixpan, Puebla, offers travelers a welcoming and comfortable stay marked by exceptional cleanliness and attentive service. With a robust rating of 4.8, this establishment shines as a trusted choice for visitors seeking a practical and pleasant experience in the region.
Guests consistently praise the hotel for its spotless rooms, reliable free Wi-Fi, and convenient amenities such as complimentary parking and prompt room service. The availability of Netflix on in-room TVs adds a modern touch, enhancing relaxation after a day of sightseeing and exploration around San Mateo. While the absence of air conditioning and a swimming pool may surprise some, the hotel compensates with its warm hospitality and attentive staff who make every stay memorable.
Notably, customer feedback highlights the efficient hot water supply and the swift room service, underlining the hotel's commitment to guest comfort. Some note that noise from the surrounding streets and arrival of late guests can be noticeable, reflecting the hotel's central location near a bustling intersection, which also makes it an ideal base for recreational activities and easy access to local attractions.
Hotel San Mateo appeals to travelers who value cleanliness, comfort, and practicality without compromising affordability. Its environment cultivates a cozy ambiance where attentive service meets functionality. For those visiting Puebla and seeking a hassle-free, well-maintained lodging experience with thoughtful amenities and an inviting atmosphere, Hotel San Mateo stands out as a commendable choice.
Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials
What's on-site and what you should know before you arrive
The short version: what's available day-to-day, and the key practical details most travelers search for.
Most popular facilities
Free Wi-Fi
Free parking
Room service
Not available at this property
Pool
Air-conditioned
Pet-friendly
Restaurant
Fitness center
Smoke-free
Verified guest reviews
What recent guests are actually saying
Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
10
Hotel San Mateo un luggar muy comodo las instalaciones super limpias. Netflix funcianando al 100% el personal que nos atendio siempre muy atentos. En todos los aspectos.
10
Excelente servicio. Higiene al 100% Agua caliente en la regadera, internet y la habitación es muy cómoda. El servicio a la habitación es muy rápido y el precio muy bueno. 100% recomendable.
8.0
El lugar está cordial , pero no tiene agua caliente
10
Es un hotel de paso ubicado en la intersección de dos calles, el personal muy atento, las instalaciones están limpias y nuevas, WiFi funcional pero que puede mejorar, habitaciones limpias con TV y Netflix! Me volvería a hospedar? Si! Lo único que puede ser incómodo para algunos es que durante la noche todo se escucha, las personas que llegan, los autos y motocicletas de afuera, los gritos de las personas etc...
10
Muy buena atención, muy amables y muy limpio, he ido par de veces y siempre es una gran experencia
Location & neighborhood
Where you'll find Hotel San Mateo
San Mateo Tlaixpan, Puebla, Mexico
Based on sightseeing, recreation, and getting around
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